Privacy Policy

merveilleUX ("we", "our", "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our website and interact with us.

1. Information We Collect

We collect the following information when you fill out a form on our website:

• Information you provide directly:
  • First Name
  • Last Name
  • Professional email address
  • Company name
  • Job title
  • Interest level in a Design System
  • Company website
  • The answers and result of the diagnostic quiz you complete on our website.
• Information collected automatically:
  • Preferred language

We anonymously collect the following information when you browse our site:

• City
• Browser type and operating system
• Preferred language

2. Use of Your Information

We process your personal data in accordance with the General Data Protection Regulation (GDPR) 2016/679, which came into effect on May 25, 2018.

We use your personal information for the following purposes:

• To provide you with the requested content: (e.g., Newsletters, e-books, guides, diagnostics, and personalized reports)
• To respond to your questions and requests.
• To send you information about our products, services, and relevant content, only if you have given your explicit consent.
• To improve our website and our services.
• To analyze the use of our website and the effectiveness of our marketing campaigns.
• To personalize our communications and recommendations based on your diagnostic results.

3. Cookies

Our website does not use any cookies. A cookie is a small text file that is placed on your computer or mobile device by a website when you visit it. Cookies are widely used to make websites work, or to work more efficiently, as well as to provide information to the owners of the site.

We do not collect or use any cookies on our website, and we do not share any information with third parties for tracking or targeted advertising purposes.

4. Sharing of Your Information

We do not sell or rent your personal information to third parties, except in the following cases:

• With your explicit consent.
• With third-party service providers who help us manage our website, our marketing, and other business operations (e.g., HubSpot). These providers are obligated to protect the confidentiality of your information.
• To comply with the law, a request from a competent authority, or to protect the rights, property, or safety of merveilleUX, our users, or others.

HubSpot: We use HubSpot, Inc. (with its registered office at 25 First Street, 2nd Floor, Cambridge, MA 02141 USA) as a customer relationship management (CRM) and marketing automation platform. When you fill out a form on our website, the information you provide is transmitted to HubSpot and stored on their servers. We use HubSpot to:

• Manage our contacts and leads.
• Send marketing emails (only if you have given your explicit consent).
• Track interactions with our website (for example, forms filled out).
• Segment our contacts to send you relevant and personalized information.
• Analyze the effectiveness of our marketing campaigns.
• Store your quiz results to personalize our future interactions.

For more information on how HubSpot processes your personal data, please consult their privacy policy.

5. Your Rights

You have the following rights regarding your personal information:

• Right of access: You can request a copy of the information we hold about you.
• Right to rectification: You can request the correction of any inaccurate or incomplete information.
• Right to erasure: You can request the deletion of your personal information, under certain circumstances.
• Right to restriction of processing: You can request the restriction of the processing of your information, under certain circumstances.
• Right to object to processing: You can object to the processing of your information, under certain circumstances.
• Right to data portability: You can request to receive your information in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us using the contact details provided at the end of this policy.

6. Security of Your Information

We have implemented technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.

The personal data we collect is stored and processed by HubSpot, our marketing automation service provider. HubSpot is a U.S. company certified as compliant with GDPR and Privacy Shield, ensuring an adequate level of personal data protection for European citizens.

HubSpot has implemented strict technical and organizational security measures to protect your data against unauthorized access, misuse, disclosure, unauthorized modification, accidental or unlawful loss, and destruction. These measures include:

• Data encryption: Data is encrypted in transit and at rest, using the SSL/TLS protocol to secure communications between your browser and HubSpot.
• Access controls: Access to your data is limited to authorized individuals who need it to perform their duties.
• Regular backups: Regular backups of your data are performed to prevent any data loss.
• Security monitoring: HubSpot continuously monitors its systems to detect and prevent any suspicious activity.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws different from those of your country of residence.

If we transfer your information to a country outside the European Economic Area (EEA), we will ensure that this transfer complies with the GDPR. This means your data will be protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Changes to this Policy

We may update this privacy policy at any time. We encourage you to review this page regularly to stay informed of our privacy practices.

9. Contact Us

If you have any questions about this privacy policy or the processing of your personal data, you can contact our Data Protection Officer (DPO):

• Email address: dpo@merveilleux.design
• Mailing address: 24 avenue Félix Faure, 69007 LYON